IPG refund policies
For IPG conferences, events, seminars and book fair exhibition space bookings:
We operate a no refund policy.
Membership subscription payment:
If your application to join the Independent Publishers Guild (IPG) is rejected by the IPG board, your subscription payment, together with your joining fee, will be reimbursed to you in full, within 7 working days of the board decision.
Book despatch policy
We will despatch all book orders within 2 working days by second class post. For claims for damaged goods, the IPG must be notified within 3 days of receipt. Returns will not be accepted in other circumstances.